FAQs & support

You keep 95% of every tip. The whole tip goes into your balance, and a 5% service fee is taken when you withdraw. Fans pay a processing fee on top of their tip, so it never comes out of your share.

Example: from $100.00 in tips, the 5% fee is $5.00 and you receive $95.00.

Not from fnlnk. There is no sign-up fee, no monthly fee and no minimum withdrawal; the 5% at withdrawal is our only fee on your earnings. Separately, your own bank or card provider may charge its own fees, for example for currency conversion. fnlnk doesn’t set or receive those.

You choose pounds, dollars or euros when you set up your page. Tips on your page, and your balance, are in that currency. It is set when you create your page.

Yes. Identity and age verification (18+) is required before tips are switched on, before you can accept your first tip, not only before you withdraw. It is a one-time check with our identity partner that keeps the platform safe and lawful for everyone.

Yes. Your page is live as soon as you create it, so you can share it straight away. Until you are verified it shows that tips are opening soon, and nobody can tip you yet.

No. Your page shows your display name and handle. The details you give for verification go to our identity partner and are never shown on your page.

Each tip is held for 7 days after it is paid, then moves to your available balance; balances update once a day. Withdraw your available balance whenever you like: choose an amount in your dashboard, confirm with your two-step code, and we send it to your linked card, minus the 5% service fee.

You can follow each withdrawal in your dashboard. How quickly it shows on your card depends on your card provider.

Your identity verified, two-step verification turned on, and your payout card linked in your dashboard. Linking a card also asks for your two-step code. There is no minimum amount.

Tips are held for 7 days before they become available. Money from a tip whose thank-you you haven't sent within 72 hours of payment also waits until you send that thank-you. Everything else is yours to withdraw.

To a payout card you link in your dashboard.

If a tip is refunded, the full tip is taken back from your balance. If you have already withdrawn it, the amount comes off your next payout, and the 5% service fee from that earlier withdrawal is not returned. Our Refunds Policy covers refunds (section 6).

If a fan's card issuer charges a tip back, the tip is taken back from your balance in the same way when our payment provider reports the chargeback.

Every tip buys a thank-you from you: a short text or a photo, your choice. You send it from your dashboard and we deliver it to the fan privately by email. There are no messages, subscriptions or ongoing access.

fnlnk is for verified creators aged 18 or over. Sexy and suggestive content is allowed: bikinis, lingerie, cleavage, provocative poses. Actual nudity and graphic sexual content are not, and nor is illegal material. The same rule applies to your public profile photo. Photos are screened before delivery, and a blocked photo can be replaced.

Our Acceptable Use Policy sets out the full rules.

Your tip, plus a processing fee. Both are shown as amounts before you pay: on a $100.00 tip the fee is $10.20, so you pay $110.20.

Each tip buys the creator's thank-you: a short text or a photo, whichever the creator chooses, sent to you privately by email. It is a one-off payment, with no subscription and nothing recurring.

No. You need a card, and an email address for your thank-you.

By card. You enter your card details directly into our payment provider's secure fields; fnlnk never sees or stores them. Your bank may ask you to confirm the payment.

Tips appear on your card statement as “CG APPS”, not as fnlnk.

The name you choose, your message, the amount and when you tipped. The creator never sees your email address, your full name or your card details. Our Privacy Policy has the detail.

They can. The name you choose, your message and the tip amount can appear in the recent tips on the page of the creator you tip, and your name can appear in their Top Spenders. If that creator has connected X, the tip can also be posted to their X account with your name and the amount, never your message. Leave the name blank to appear as Anonymous. A message you write can still appear on the creator's page.

The creator sends it, and we email you a private link once it is delivered. The link works for 48 hours after delivery. If nothing has arrived, email support with the date and amount of your tip.

Tips are final sale and non-refundable once placed, as shown at checkout and set out in our Terms. We do not offer refunds for change of mind.

If you were charged twice, charged a different amount from the one you confirmed, or your card was used without your permission, email support first so we can review it quickly; each case is reviewed by hand. Our Refunds Policy sets out exactly how that works.